Oct 2

Professional Courtesies and You: Be a Force for Good in Five Easy Ways

Professional Courtesies and you, by Steve Wichmann, President/CEO Horizon Performance Solutions All of us have experienced the inattentive worker at the check-out counter, the business contact who won’t return our calls, the less than friendly bank teller, the co-worker who refuses to put paper in the copier, the far-away stare of the department store employee, Read More

Jul 24

Organizational Alignment: People, Purpose, and Productivity

  Organizational Alignment: People, Purpose, and Productivity By: Steve Wischmann, President/CEO, Horizon Performance Solutions Getting everyone on the proverbial “same sheet of music” in an organization is the process of gaining organizational alignment. The effort to align can be equated to an orchestra learning a new arrangement. When everyone has the right music for their respective instrument – Read More

May 30

Fostering Cultures of Success: Five Key Investments in Capacity and Climate

Fostering Cultures of Success: Five Key Investments in Capacity and Climate By: Steve Wischmann, President/Owner Horizon Performance Solutions, LLC High-performing organizations sustain their exceptional standards by establishing and fortifying an atmosphere of excellence – they foster a culture of success. Certainly, many organizations experience a high-water mark of elevated performance, but too many do not Read More